5 Questions Your Chatbot Should Answer Instantly
The critical questions every website chatbot must handle to capture and qualify leads effectively. Get these right, and your conversion rate will soar.
Why These Questions Matter
When a visitor lands on your website, they have immediate questions. If your chatbot can't answer them instantly and clearly, they leave. It's that simple.
These 5 questions represent 80% of what prospects want to know before booking a call. Master these, and you'll capture leads that would otherwise disappear.
What do you do?
Why it matters
First impressions matter. If a visitor can't immediately understand your service, they bounce. Your chatbot should explain your core offering in one clear sentence.
✅ Good Answer
"We build custom AI chatbots that capture and qualify leads 24/7, then automatically book them into your calendar. Think of it as a tireless sales assistant that never sleeps."
❌ Bad Answer
"We offer innovative solutions leveraging cutting-edge technology..." (too vague)
How much does it cost?
Why it matters
Price is the elephant in the room. Address it upfront and qualify leads faster. People appreciate transparency.
✅ Good Answer
"Our chatbot setup starts at $1,497 for a basic template (up to 5 Q&As) and $4,997 for a fully custom solution (up to 15 Q&As + integrations). Would you like to see what's included?"
❌ Bad Answer
"Pricing depends on your needs. Let's schedule a call to discuss." (creates friction)
How long does it take?
Why it matters
Prospects want to know the timeline. Vague answers create uncertainty and kill momentum.
✅ Good Answer
"Most clients go live in 1-2 weeks. We handle the entire setup: design, training, integration, testing, and deployment. You'll see leads coming in by week 2."
❌ Bad Answer
"It depends on the scope..." (creates doubt)
Can I see examples?
Why it matters
People want proof it works. Show them real examples or a demo to build confidence.
✅ Good Answer
"Absolutely! You're actually chatting with our LeadFlow chatbot right now. We also have case studies from clients in [industry 1], [industry 2], and [industry 3]. Want me to share them?"
❌ Bad Answer
"We have many successful clients..." (no proof)
How do I get started?
Why it matters
Make the next step crystal clear. Remove all friction from booking a call.
✅ Good Answer
"Getting started is simple: (1) Book a 15-minute discovery call, (2) We'll design your custom chatbot, (3) Go live in 1-2 weeks. Want to schedule that call now? I can show you available times."
❌ Bad Answer
"Just fill out this form and we'll get back to you..." (too passive)
Bonus Tips for Chatbot Success
Write like you're talking to a friend, not filing a police report
Ask for their name early and use it throughout the conversation
Show available times directly in the chat, not via external links
Always offer a way to contact a human if the AI can't help
Monitor which questions get asked most and refine your answers monthly
Want a Chatbot That Gets It Right?
LeadFlow chatbots are custom-built to answer YOUR specific questions perfectly. We design every conversation flow to capture and qualify leads for your exact business.